Our Excellence Master Classes
We train in 15 different types of competencies:
Value
Creation
Individual kick-off
- Understanding the job value levers
- Tme management techniques
- Increasing the personal effectiveness
- How to become a performance multiplier
Performance &
VUCA Leadership
Individual kick-off
- Learn how to navigate in VUCA environments
- Target setting in uncertainty
- Performance management routines
- Transformation skills for Industry 4.0
Exponential
Learning
Individual kick-off
- "Learning to learn"
- How to gain & retain new competencies
- Defining a Learning Strategy
- How to acquire a Growth mindset
Customer
Orientation
Individual kick-off
- Drivers of customer loyalty and excitement
- Building customer improvement systems
- How to obtain the "voice of customers"
- How to balance customer and company needs
Process
Essentials
Individual kick-off
- Process mapping techniques
- Root cause analysis
- Process Optimisation & Potential
- Process Hierarchies and Value Stream Mapping
Collaboration &
Trust
Individual kick-off
- Ways to build trust (self and team)
- How to understand and persuade others
- How to improve collaboration across teams
- BMEI change & influence model
Systems
Thinking
Individual kick-off
- Holistic thinking (the "helicopter" perspective)
- Mapping the company system and value chain
- System design for performance
- End-to-end optimisation
Interfaces &
Execution
Individual kick-off
- Optimisation of interface performance
- Using Service Level Agreements strategically
- Execution barriers & accelerators
- Speeding up decision-making processes
Simplification
(incl. LEAN Six Sigma)
Individual kick-off
- Complexity management
- Simplification as a method and mindset
- Elimination of waste and ineffficiencies
- Platform thinking for building scalability
Critical
Thinking
Individual kick-off
- Become a critical and logical thinker
- Structure your decision making
- Shift from automatic to deliberate thinking
- Use thinking models as IQ multipliers
Biases &
Reasoning
Individual kick-off
- Recognize and handle biases & cognitive faults
- Improve your ability to assess things rationally
- Review & verify claims, hypothesis and beliefs
- Methods for de-biasing & re-framing
Cognitive Flexibility &
Alignment
Individual kick-off
- Become an agile thinker
- Learn how to align and persuade others
- Improve your Emotional Intelligence (EQ)
- Tools to handle difficult meetings & personalities
Breakthrough
Innovation
Individual kick-off
- Innovation as a method and process
- Incremental vs. Breakthrough Innovation
- Creativity models and tool-box
- Design Thinking, MVP and Rapid Prototyping
Complex
Problem Solving
Individual kick-off
- Identification of Wicked Problems
- Iterative problem solving - "learning your way"
- Problem visualisation & model building
- The Excellence Guide for Complex Problems
The Excellence
Mindset
Individual kick-off
- Learn how to “set yourself up to win”
- Performing at the highest level
- Gaining a Continuous Improvement Mindset
- Releasing your hidden potential